Privacy Policy
Last updated: 19/03/26
1. Who We Are
This website is operated by Ben Owen Services Ltd.
Company number: 13836162
Registered office: Fern View, Heol Llewelyn, Coedpoeth, Wrexham, LL11 3PB
Trading address: Minera, Wrexham, LL11 3YD
Phone: 07871 577327
We are responsible for how your personal data is collected, used, and protected.
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2. What Data We Collect
We may collect the following information when you use our website or submit a form:
- Name
- Email address
- Phone number
- Details relating to your enquiry or booking
- Any additional information you choose to provide
We collect this data through contact forms created using the Forminator plugin.
Form submissions are stored within our website database and may also be sent to us via email.
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3. How We Use Your Data
We use your data to:
- Respond to enquiries
- Provide quotes and services
- Manage bookings and requests
- Improve our services
We do not use your data for spammy nonsense or sell it to third parties.
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4. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Legitimate interest – to respond to enquiries and provide services
- Consent – where you have agreed to submit your information
- Contract – where processing is necessary to deliver services
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5. How Your Data Is Stored
Your data is stored securely within our website hosting environment.
While we take reasonable steps to protect your data, no system is completely secure.
Data submitted through forms may be stored in our WordPress database and transmitted via email.
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6. How Long We Keep Your Data
We retain your personal data only as long as necessary to:
- Respond to your enquiry
- Provide services
- Meet legal or regulatory requirements
We will delete or anonymise your data when it is no longer required.
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7. Sharing Your Data
We do not sell or rent your personal data.
We may share your data with trusted third parties where necessary, including:
- Website hosting providers
- Email service providers
- IT support services
All third parties are required to respect the security of your data.
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8. Cookies
This website may use cookies to improve your experience.
Cookies are small files stored on your device that help the website function properly.
You can control cookies through your browser settings.
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9. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
To exercise any of these rights, please contact us using the details above.
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10. Third Party Services
Our website may use third-party tools such as spam protection or analytics.
These services may collect limited technical data such as IP address or browser type.
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11. Changes to This Policy
We may update this Privacy Policy from time to time.
Please check this page occasionally to ensure you are happy with any changes.
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12. Contact
If you have any questions about this Privacy Policy, please contact:
Ben Owen Services Ltd
Fern View, Heol Llewelyn
Coedpoeth, Wrexham
LL11 3PB
Phone: 07871 577327
